The word “ombudsman” is of Scandinavian origin and in a university setting refers to one who helps students, faculty, and staff resolve university-related problems. Within a university, as in other types of organizations (corporate, agency, governmental), an ombudsman is an independent, neutral and informal resource for problem or conflict resolution. The University Ombudsman Office at SIUC serves to provide impartial and confidential advice and assistance to anyone with a university-related concern.
An ombudsman does not provide legal advice, nor does she/he represent either side of an issue. An ombudsman advocates only for a fair and just process.
Woody Hall C302 - Mail Code 4708
Southern Illinois University Carbondale
900 South Normal Avenue
Carbondale, Illinois 62901
Hours: 8:00 a.m. to 4:30 p.m.
Monday through Friday
Telephone: 618 | 453.2411
(voice mail after hours)
Fax: 618 | 453.2260
Email: ombuds@siu.edu
(Please remember that email is not appropriate for confidential communication.)